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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service

Do you want to improve customer satisfaction? Are you really making your customers happy? Are you focusing on customer experience management in your business? Are you doing everything you can to give your clients what they want and need?


About The Course

This course is aimed at helping you to design a customer experience that will truly differentiate you from the competition. Renowned customer service expert Nigel Greenwood will explore the six key things that customers want, no matter what your industry or business model is.

The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business, and if you don’t get it right, you’re missing out on sales and profits. We know that «the customer is always right», but few businesses take the time to identify exactly what the customer actually wants.


What You Will Learn

This quickfire course explains:

  • What customer experience means

  • The 6 key elements of a great customer experience

  • Common mistakes businesses make

  • How to apply each element in business for fast, profitable, sustainable growth.

By the end of the course you will:

  • Understand what areas of business impact the customer experience

  • Know the 6 key elements of a great customer experience.


Your Instructor

Nigel has spent 30 years creating great customer experiences, is a successful author, presenter and lecturer, but is mostly someone who likes to keep things simple. He says it as it is, knows what customers want and loves making a difference.

Customer Service: 6 Keys To Exceptional Customer Service

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service»

Este curso se encuentra de manera gratuita gracias a un cupón que podrás encontrar aquí abajo.

Toma en cuenta que este tipo de cupones duran por muy poco tiempo.

Si el cupón ya ha expirado podrás adquirir el curso de manera habitual.

Este tipo de cupones duran muy pocas horas, e incluso solo minutos después de haber sido publicados.

Debido a una actualización de Udemy ahora solo existen 1,000 cupones disponibles, NO nos hacemos responsables si el cupón ya venció.

Para obtener el curso con su cupón usa el siguiente botón:


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