Command respect and communicate effectively in challenging situations

Course consists of 5 videos & 5 quizzes which will take you through a process of mastering assertiveness.

Course Language is English

The videos have been kept small in size and each video is followed by MCQ`s.

There is a total 17 minutes of video content distributed into 5 videos.

Following topics are covered in the course video and the assessments:

1) Aggressive communication- categorization, advantages & disadvantages

2) Passive/Submissive communication-categorization, advantages & disadvantages

3) Assertive Communication- categorization, advantages & disadvantages

4) Golden rule of assertiveness

5) Rules to practice assertiveness

Few examples from healthcare and personal lives have been used to explain the strategies. The learning could be implemented in all challenging interactions wherein being assetive is crucial.

The course could be used by individuals or HR professionals to train their teams.

Whether it`s a personal interaction or professional one, the rules of assertiveness are applicable everywhere.

Professionally, it`s best applicable in jobs/businesses wherein there are frequent customer interactions.

Sales and service jobs like receptions, doctors, nurses, car dealerships, retail outlets etc

Teachers, students, lawyers, engineers and consultants could benefit equally from this course.

The course covers techniques to be assertive in all life interactions

The correct approach to go through the course-

Watch the course video and take down notes. Go through the MCQ`s based upon the learning.

On course completion you`ll be able to answer questions like:

What is assertive communication?

What are the advantages and disadvantages of being assertive?

How to handle tricky situations when people try to be rude to us?

What is the Golden rule of assertiveness

What are the tips and rules to use assertiveness in day to day life?

Infundir respeto y comunicarse eficazmente en situaciones desafiantes.

Command respect and communicate effectively in challenging situations”

Este curso es GRATIS

Curso gratis en Udemy

Con los cursos gratis de Udemy puedes aprender muchas cosas sin tener que gastar en ello. Pero primero debes tener en cuenta varias cosas:

Contenido Gratuito

Los cursos gratis de Udemy te permiten aprender nuevas cosas sin tener que pagar. Aprovecha la oportunidad.

Aprendizaje

Pon en práctica todos tus conocimientos aprendidos. Realiza increíbles proyectos basados en el mundo real.

Limites

Debes tener en cuenta que todos los cursos gratuitos de Udemy son de máximo 2 horas y no incluyen un certificado.

Este curso se encuentra disponible de manera gratuita sin necesidad de ningún cupón, a través de la opción “GRATIS”.

Te recomendamos primero leer las diferencias entre un curso gratis y uno de pago para evitar malentendidos:

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